Ricardo Parra

85B47C49-E3A6-4067-8EE2-32137498491C

Senior Salesforce Developer | Bogotá Colombia

Ricardo is a passionate, responsible, committed and an enthusiastic engineer with the necessary drive and determination needed to resolve complex software issues. He has an extensive background in full life-cycle of software development process including gathering, design, coding, testing, debugging and maintenance. He is an experienced programmer with skills in C++, .Net, SQL, APEX, VisualForce and Java technologies. He has 6 years of experience in management, development and integration in CRM Salesforce. He is interested in a challenging technical track career in an application development environment.

Experience

Globant
Senior Salesforce Developer

OSF Global Services
Salesforce Developer

Resuelve tu dueda
Salesforce Administrator and Senior Developer

Location

Employment

Senior Salesforce Developer
Globant (March 2018 - present)

  • Globant has more than 6,300 professionals in 12 countries working for companies like
    Google, Linkedin, JWT, EA, and Coca Cola among others. We were included in the Cool
    Vendor in Business Process Services Report by Gartner and were also featured as a
    business case study at Harvard, MIT, and Stanford.
  • Integrated a mobile app with Salesforce using rest and soap web services.

Salesforce Developer
OSF Global Services (January 2015 - February 2018)

  • OSF Global Services is a cloud technology consultant and technology integrator serving
    retail, healthcare, finance, enterprise human resources (HR) and other industries in 17
    countries across North America, Europe and Asia. The company’s expertise lies in
    leading ecommerce platforms, integrated content management systems (CMS), enterprise
    customer relationship management (CRM) solutions and cloud application development. Headquartered in Québec, Canada, OSF Global Services has offices in the United States (U.S.), the United Kingdom (UK), France, Germany, Brazil, Colombia, Italy, Romania
    and Ukraine.
  • Main projects I have been working on:
    • INTACCT
      • June 2017– present
      • Technologies used: create a package to integrated INTACCT ERP to Salesforce, create
        VisualForce to customize parameter to sync, create the rest service and consume to
        integrate the system.
    • OSF CALENDAR PRO
      • OSF CALENDAR PRO for Salesforce is a custom-tailored, downloadable tool that enables Salesforce users to create, customize and visualize their calendar activities. The app empowers users to maximize efficiency by color-coding different Types of Activities and Calendar users. The calendar Activities are tied to customer data in Salesforce resulting in increased visibility, reduced response time and streamlined internal workflows. Develop the mobile version, in lightning components.
      • February 2017– June 2017
      • Technologies used: Salesforce Platform, Lightning Components (Aura Framework),
        Apex, VisualForce, SOQL, HTML/CSS, JavaScript, jQuery;
  • DELOITTE
    • create customer community and service cloud, custom login page, sign up page, and forgot password page. Use bitbucket with mavenmate for source control and ANT migration tool, for deploy. Customize the community cloud, create visual force page for this community, flow for doctors and nurses.
    • August 2016 – January 2017
    • Technologies used: ANT migraction tool,Jquery,Apex, VisualForce, SOQL, HTML/CSS;
  • WORD KITCHEN
    • Configuration of social studio, service cloud and
      social hub. Create visual force to create product case, in lightning design system.
    • June 2016 – June 2016
    • Technologies used: Social Studio, social Hub, Social Customer Service , OAuth 2.0,
      Salesforce Platform; VisualForce, Jquery, lightning design system.
  • RED BLACK SOFTWARE
    • Implementation of a new VisualForce
      page (lightning experience ready) to allow SFDC users to create new custom roll-up
      summary fields on Opportunity object. Child and Parent opportunities will be linked through a custom lookup field.
    • May 2016 – June 2016
    • Technologies used: Salesforce Platform, Apex, VisualForce, SOQL, HTML/CSS,
      JavaScript, jQuery, AngularJS, lightning design system
  • L'OREAL
    • L’Oréal the Salesforce implementation will replace the existing order
      management tool that the company currently uses (desktop application developed in 1999). The project's implementations will cover: Order management Regular Promotional Requisition Merchandising, Credit Return with bare code scanner integration, Order form management Customer management based on division and access levels Loyalty program Routing optimization Forecasting and sales quotas Territory
      optimization Surveys. The implementation works on all browsers and on mobile devices, it is compatible with Salesforce1.
    • March 2016 – June 2016
    • Technologies used: Salesforce Platform, Apex, VisualForce, SOQL, HTML/CSS, JavaScript, jQuery, angularJS;
  • OSF Community PLANNER for Salesforce
    • Allows to see, in one
      place, all events, tasks, emails and requested meetings. It also offers the possibility of
      adding items from one location and keeping better track of the support team. Keep track of emails, appointments, tasks, and requested meetings across all of your company’s Salesforce users.
    • January 2016 – March 2016
    • Technologies used: Salesforce Platform, Lightning Components (Aura Framework), Apex, VisualForce, SOQL, HTML/CSS, JavaScript, jQuery.

Salesforce Administrator and Senior Developer
Resuelve tu deuda (January 2015 - January 2016)

  • Resuleve tu dueda is a Credit Repair in Mexico. It was founded in September 2009 in Mexico, Mexico City. Resuleve tu dueda encourages payment culture in Mexico, that is, through its services easier for individuals to comply with their payments to various creditors, mainly banks. Acting as an intermediary between the creditor and the debtor, the company creates a payment plan for the customer according to their economic
    capacity. All process are implemented in Salesforce.
  • Responsibilities:
    • Integrated Salesforce with legacy systems using WSDL and Outbound
      Messaging.
    • Integrate WhatApp with Salesforce.
    • Integrate Salesforce with Amazon S3 with soap and rest integration.
    • Deployed Apex using Force.com IDE, Web Services API.
    • Implemented Classes, Interfaces, Keywords and Annotations. Worked with Apex Scheduler to invoke Apex classes at regular intervals.
    • Worked with Dynamic Apex to access sObjects and Field describe information,
      execute dynamic SOQL, SOSL and DML queries.
    • Add methods that can be called from Visualforce pages to Controller Extensions
    • Create Visualforce pages with AngularJS ,jQuery, bootstrap to Controller
      Extensions.
    • Debug Apex scripts using Debug Logs and System Log Console to catch
      Exceptions and execute Governors and Limits.
    • Used Organization security, Network-based security and Session security to implement platform security.
    • Used Tab permissions, Record Type permissions and Field Level Security to implement Component-based security.
    • Created Many-to-Many relationships and created Junction objects to implement
      Roll-up Summary fields to aggregate data from child records on the parent.
    • Designed Validation Rules along with Roll-Up Summary Fields to maintain data
      quantity and data consistency.Developed & maintained a reusable components
      repository

Salesforce Administrator and Developer
VSI (December 2013 - December 2013)

  • VSI is and outsourcing of Frution partners, company establish in Chicago Illinois, Fruition Partners is an experienced professional services company that offers end-to-end cloud service management and technology. They’re a ServiceNow Preferred Services Partner.
  • Responsibilities:
    • Integrated Salesforce with service now using WSDL and Outbound Messaging.
    • Integrated Salesforce with marketing automation software like Marketo and hubspot
      using WSDL and Outbound Messaging.
    • Create Costum Report, Snapshot reports and Visual force report (Using angular, google
      chart, D3).
    • Create oauth 2.0 between salesforce and service now, made the javascript in serveceNow.
    • Deployed Apex using Force.com IDE, Web Services API.
    • Implemented Classes, Interfaces, Keywords and Annotations. Worked with Apex
      Scheduler to invoke Apex classes at regular intervals.
    • Worked with Dynamic Apex to access sObjects and Field describe information, execute
      dynamic SOQL, SOSL and DML queries.
    • Add methods that can be called from Visualforce pages to Controller Extensions
    • Create Visualforce pages with AngularJS ,jQuery to Controller Extensions.
    • Worked with Approval processes that used Email Approvals and Parallel Approval steps
    • Created Many-to-Many relationships and created Junction objects to implement Roll-up
      Summary fields to aggregate data from child records on the parent.
    • Implemented relationship fields for proper data loading.
    • Developed & maintained a reusable components repository.

Salesforce Administrator and Developer
Carvajal Información (March 2010 - Present)

  • Carvajal Información S.A.S. provides multimedia content. It engages in telephone and
    specialized directory business, providing information in multiple media, including print,
    Internet, CD, and directory assistance. The company also offers products and services,
    such as Internet search services, Website production, call centers operation, and other
    digital products. It offers its products and services through sales representatives. Carvajal
    Información S.A.S. was formerly known as Publicar S.A. The company was founded in
    1959 and is based in Bogota, Colombia. It has operations in Brazil, Colombia, Costa
    Rica, Ecuador, Panama, Nicaragua, El Salvador, and Guatemala. Carvajal Información
    S.A.S. operates as a subsidiary of Carvajal S.A.
  • Responsibilities:
    • Deployed Apex using Force.com IDE, Web Services API.
    • Implemented Classes, Interfaces, Keywords and Annotations. Integrated Apex with
      External services by making callouts that used SOAP and WSDL.
    • Worked with Apex Scheduler to invoke Apex classes at regular intervals.
    • Worked with Dynamic Apex to access sObjects and Field describe information, execute
      dynamic SOQL, SOSL and DML queries.
    • Developed & maintained a reusable components repository.

Other Experiences:

  • Impactiva - Create visualforce with lightning design system to input the daily activities.
    Create a reports with visualforce and apex controller and send a link to send this report to
    email.
  • Tvazteca - Create a visualforce with angular and angular material to show all the Account
    information. Create a Modal Dialog to enter the credit card information and call a WSDL
    to send the information.
  • GSD Company - Create then integration between Salesforce and stripe with WSDL, create
    the visual force pages with angular material to create the payment method and the
    information of the credit card and billing address, Create the login, self-registration,
    portal and create the user, contact and account. Create the custom pages with angular
    material edit contact and account information, crate custom object and to allow the User
    upload chatter files to the account.

Education

Pontificia Universidad Javeriana
B.Sc. in Electric engineering, (2008)

Certifications

  • Salesforce Certified Platform Developer I
  • Salesforce Certified Platform Developer I I
  • Salesforce Certified Administrator
  • Scrum Master SCM Certification (Certificate #213001-00)

Technical Skills

Languages
 Java, C, C++,, Java Script, XML,Apex, Visualforce, .net,AngularJS, HTML 5, Salesforce lightning components

Operating Systems

MS-DOS,, Windows , Linux.

GUIs

Eclipse, netbeans, visual studio, MATLAB, Dreamweaver, visual web
development .net, ,VISUAL BASIC 6.0, Eclipse C++ y Java, LABVIEW, MPLAB.

Database 

SQL Server, Oracle 8i.Web/App servers : Apache Tomcat , jboss, Internet
Information Services